![]() ![]() After 1 1/2 days of fighting with it I mailed it back to Microsoft. When it was setting itself up at the initial startup up it upgraded to windows 11 without me having the option to say no. They said that is the only computer they sale with windows 10. Microsoft sales assured me if I purchased a surface laptop 4 it would come with windows 10. And even Microsoft support could not fix that. The apps in windows 11 were tiny little apps compared to the nice big colored blocks on windows 10. Programs wouldn’t transfer to windows 11 and what was there wouldn’t open. Microsoft kept telling me an update to fix all of windows 11’s problems would be coming out “soon” but I was running out of my return period so I sent it back. I don’t know how many zoom meetings I missed for my job because emails wouldn’t open and I couldn’t get to the link to join the meetings. After multiple of attempts to fix it by Microsoft and Geek Squad I packed it up and returned it to Best Buy. ![]() I bought a surface pro 8 with windows 11. I had a surface pro 4 that ran windows 10 just fine. ![]()
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